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href="/lang/init/fi">Suomi</a><a href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">Jsme v</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> </div> </div> </div> <div class="header__mobile-menu d-md-none"> <div class="container px-3"> <div class="d-flex w-100 justify-content-between"> <div class="d-flex align-items-center"> <div class="header__mobile-menu-icon d-flex flex-column align-items-center btn-toggle-canvas"> <div id="nav-icon"> <span></span> <span></span> <span></span> </div> <span>MENU</span> </div> <div class="mobile-menu-logo ms-3"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a></div> </div> </div> <div class="d-flex align-items-center"> <div class="header-mobile-control btn-toggle-search header-mobile-control-spacing"> <i class="store-icon-search-solid icon-search"></i> </div> <div class="header-mobile-control header-mobile-control-spacing"> <a href="/Account/Login?returnDivizia=base"><i class="store-icon-user"></i> </a> </div> <div class="header-mobile-control"> <a class="header-mobile-link" href="/Kosik"> <i class="store-icon-shopping-cart-solid"></i> <span class="badge">0</span> </a> </div> </div> </div> </div> </div> <div class="header__main-panel"> <div class="container"> <div class="d-flex justify-content-between align-items-center"> <div class="header__logo-col d-none d-md-block"> <div class="header__logo" id="logo"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES 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class="store-icon-shopping-cart-solid me-2"></i> <span Class="badge">0</span> </div> <div> <span class="btn-kosik-text"> Košík </span> </div> </a> </div> <div Class="dropdown"> <button id = "btn-mini-kosik" Class="btn dropdown-toggle btn-kosik hidden-xs no-caret" data-bs-toggle="dropdown" type="button"> <i Class="store-icon-angle-down-solid"></i> </button> <div Class="dropdown-menu dropdown-menu-end mini-kosik-dropdown-menu" role="menu" aria-labelledby="btn-mini-kosik"> <div id = "mini-kosik-data" ></div> </div> </div> </div> </div> </div> </div> </div> </div> <div Class="header__main-menu"> <div Class="container"> <nav id = "navigation" Class="navigation"> <div Class="nav-menus-wrapper"> <div Class="header__mobile-header d-flex mobile-controls d-md-none justify-content-between align-items-center "> <div> <div class="dropdown site-control cursor-pointer"><div class="dropdown-toggle cursor-pointer" data-bs-toggle="dropdown"><span class="show"></span><span class="lang lang-cz"></span></div><div class="dropdown-menu dropdown-menu-end"><div class="text-center fw-bold py-2 control-title">Language</div><div class="lang-control"><span>Česky</span> <a href="/lang/init/sk">Slovensky</a><a href="/lang/init/hu">Magyar</a><a href="/lang/init/de">Deutsch-DE</a><a href="/lang/init/at">Deutsch-AT</a><a href="/lang/init/gb">English-GB</a><a href="/lang/init/eu">English-EU</a><a href="/lang/init/pl">Polskie</a><a href="/lang/init/ro">Română</a><a href="/lang/init/hr">Hrvatski</a><a href="/lang/init/hr2">Hrvatski</a><a href="/lang/init/si">Slovenščina</a><a href="/lang/init/fr">Français-FR</a><a href="/lang/init/be">Français-BE</a><a href="/lang/init/it">Italiano</a><a href="/lang/init/nl">Dutch</a><a href="/lang/init/bg">български</a><a href="/lang/init/es">Español</a><a href="/lang/init/gr">Griego</a><a href="/lang/init/dk">Dansk</a><a href="/lang/init/fi">Suomi</a><a href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">Jsme v</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/new"><i class="mi mi-new"></i><span>Novinky</span></a></li><li><a class="expander" href="/Katalog/420/muzi"><i class="mi mi-male"></i><span>Muži</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/429/obuv">Obuv</a></li><li><a href="/Katalog/430/tenisky">Tenisky</a></li><li><a href="/Katalog/431/boty">Boty</a></li><li><a href="/Katalog/432/pantofle">Pantofle</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/433/obleceni">Oblečení</a></li><li><a href="/Katalog/434/tricka-a-tilka">Trička a tílka</a></li><li><a href="/Katalog/435/mikiny-a-svetry">Mikiny a svetry</a></li><li><a href="/Katalog/436/kalhoty">Kalhoty</a></li><li><a href="/Katalog/442/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/443/plavky">Plavky</a></li><li><a href="/Katalog/510/kosile">Košile</a></li><li><a href="/Katalog/522/teplaky">Tepláky</a></li><li><a href="/Katalog/531/vesty">Vesty</a></li><li><a href="/Katalog/529/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Oblíbené značky</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Katalog/420/muzi?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/420/muzi?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/420/muzi?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/420/muzi?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/420/muzi?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/420/muzi?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/420/muzi?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/420/muzi?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/420/muzi?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/420/muzi?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/420/muzi?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/420/muzi?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/420/muzi?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/420/muzi?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/420/muzi?v=230"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Chinatown Market" /></a></li><li><a href="/Katalog/420/muzi?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/420/muzi?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/420/muzi?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/421/zeny"><i class="mi mi-female"></i><span>Ženy</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/438/obuv">Obuv</a></li><li><a href="/Katalog/439/tenisky">Tenisky</a></li><li><a href="/Katalog/440/boty">Boty</a></li><li><a href="/Katalog/441/pantofle">Pantofle</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/437/obleceni">Oblečení</a></li><li><a href="/Katalog/528/teplaky">Tepláky</a></li><li><a href="/Katalog/521/kosile">Košile</a></li><li><a href="/Katalog/446/tricka-a-tilka">Trička a tílka</a></li><li><a href="/Katalog/447/mikiny-a-svetry">Mikiny a svetry</a></li><li><a href="/Katalog/448/kalhoty">Kalhoty</a></li><li><a href="/Katalog/449/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/530/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Oblíbené značky</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Katalog/421/zeny?v=196"><img data-src="https://shoesindustries.com/assets/1/arkk2.png" alt="ARKK Copenhagen" /></a></li><li><a href="/Katalog/421/zeny?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/421/zeny?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/421/zeny?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/421/zeny?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/421/zeny?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/421/zeny?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/421/zeny?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/421/zeny?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/421/zeny?v=213"><img data-src="https://shoesindustries.com/assets/1/vans2.png" alt="Vans" /></a></li><li><a href="/Katalog/421/zeny?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/421/zeny?v=216"><img data-src="https://shoesindustries.com/assets/1/fila2.png" alt="Fila" /></a></li><li><a href="/Katalog/421/zeny?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/421/zeny?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/421/zeny?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/421/zeny?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/421/zeny?v=225"><img data-src="https://shoesindustries.com/assets/1/champion2.png" alt="Champion" /></a></li><li><a href="/Katalog/421/zeny?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/421/zeny?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/421/zeny?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/421/zeny?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/422/doplnky"><i class="mi mi-cap"></i><span>Doplňky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Katalog/494/doplnky">Doplňky</a></li><li><a href="/Katalog/509/klobouky">Klobouky</a></li><li><a href="/Katalog/476/batohy-a-tasky">Batohy a tašky</a></li><li><a href="/Katalog/501/darkove-poukazy">Dárkové poukazy</a></li><li><a href="/Katalog/507/rukavice">Rukavice</a></li><li><a href="/Katalog/490/pece-o-boty">Péče o boty</a></li><li><a href="/Katalog/472/vicka-a-uzavery">Víčka a uzávěry</a></li><li><a href="/Katalog/477/slunecni-bryle">Sluneční brýle</a></li><li><a href="/Katalog/474/pasky">Pásky</a></li><li><a href="/Katalog/475/penezenky">Peněženky</a></li><li><a href="/Katalog/473/ponozky">Ponožky</a></li><li><a href="/Katalog/496/ledvinky">Ledvinky</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Oblíbené značky</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Katalog/422/doplnky?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/422/doplnky?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/422/doplnky?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/422/doplnky?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/422/doplnky?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/422/doplnky?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/422/doplnky?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/422/doplnky?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/422/doplnky?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/422/doplnky?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/422/doplnky?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/422/doplnky?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/422/doplnky?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/415/znacky"><i class="mi mi-star"></i><span>Značky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/196/arkk-copenhagen">Arkk Copenhagen</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/225/champion">Champion</a></li><li><a href="/v/230/chinatown-market">Chinatown Market</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/216/fila">Fila</a></li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/251/">Komono</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/221/native-shoes">Native shoes</a></li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On Running</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Výprodej</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">Podle výše slevy</a></li></li><li><a href="/shopall?z=1">Všechny</a></li><li><a href="/shopall?z=10">Slevy od 10% 10%</a></li><li><a href="/shopall?z=30">Slevy od 30% 30%</a></li><li><a href="/shopall?z=50">Slevy od 50% 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Speciální slevy</a></li></li><li><a href="/shopall?z=321">Speciální nabídky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Podle kategorie</a></li><li><a href="/Katalog/420/muzi?z=1">Muži</a></li><li><a href="/Katalog/421/zeny?z=1">Ženy</a></li><li><a href="/Katalog/422/doplnky?z=1">Doplňky</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Podle značky</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=238&z=1"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Market" /></a></li><li><a href="/shopall?v=220&z=1"><img data-src="https://shoesindustries.com/assets/1/timberland-invert.png" alt="Timberland" /></a></li></ul></div></div></div></div></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Nakupování</div> <a class="first" href="/ShippingPayment">Doprava a platba</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Vrácení zboží</a><a class="first" href="/Claim">Reklamace</a><a class="first" href="/contact">Kontakt</a><a class="first" href="/Tag/kariera">Kariéra</a><a class="first" href="/Tag/about-us">About Us</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content"> <div class="container"> <div class="page-header"> <h1>zákaznický servis</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row"> <div class="col-12 col-md-6 col-lg-5 col-xl-3"> <div class="contact-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class=""> <div class="in-form"> <div class="contact-title"><span class="mi mi-informations"></span><span>Centrum pomoci</span></div> <div class="help-menu"> <a class="" href="/Contact/1/objednavky#helps"><span class="mi mi-fast-delivery"></span><span>Objednavky</span></a> <a class="active" href="/Contact/2/doprava#helps"><span class="mi mi-van"></span><span>Doprava</span></a> <a class="" href="/Contact/3/platby#helps"><span class="mi mi-wallet"></span><span>Platby</span></a> <a class="" href="/Contact/4/vraceni-zbozi#helps"><span class="mi mi-delivery-box"></span><span>Vrácení zboží</span></a> <a class="" href="/Contact/5/reklamace#helps"><span class="mi mi-contract"></span><span>Reklamace</span></a> <a class="" href="/Contact/6/spolecnost#helps"><span class="mi mi-hostel"></span><span>Společnost</span></a> <a class="" href="/Contact/7/slevove-kupony#helps"><span class="mi mi mi-sales "></span><span>Slevové kupóny</span></a> </div> </div> </div> </div> <div class="col-12 col-md-6 col-lg-7 col-xl-5 col-xxl-6"> <div id="helps" class="help-list"> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Kurýr přišel se zásilkou, ale nebyl / a jsem doma. Co mám dělat?</h4> <div class="help-content"><p>Kurýr by měl dodání na uvedenou adresu opakovat ještě dvakrát. Samozřejmě není to spojeno s žádnými dalšími poplatky.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=24#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Co když byla zásilka během přepravy poškozena?</h4> <div class="help-content"><p>V takovém případě je nutné především zásilku od kurýra nestahovat. Pokud zásilka vzbuzuje pochybnosti a obal je např. poškozen, odmítněte zásilku převzít a informujte nás o vzniku této situace. Budeme se snažit co nejrychleji zaslat nové zboží nebo Vám vrátit uhrazenou částku. Důkladnější kontrola balíčku je možná pouze po uhrazení platby a po podepsání přepravního dokladu. Ve skutečnosti kurýr není povinen podílet se na tomto procesu, ale můžete ho požádat, aby počkal dokud zásilku zkontrolujete. V případě, že s tím kurýr nebude souhlasit, pamatujte (případně mu připomeňte), že v případě poškození bude muset přijít ještě jednou aby sepsal protokol o škodě. Při zjištění škody a sepsání protokolu zůstává zásilka u adresáta. Garantujeme, že Vám pomůžeme s procesem zpětného odeslání zboží do našeho obchodu a s dalším vybavením celé záležitosti.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=25#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Je možné "odložit" odeslání objednávky na později?</h4> <div class="help-content"><p>Samozřejmě je to možné, ale jen v případě, že zboží ještě nebyl zabalený skladem a předán kurýrovi. Při vytváření objednávky uveďte svůj požadavek o pozdějším doručení v části 2. Doprava a platba - kde si pod možnostmi doručení zatrhnete políčko: zadat datum doručení a vepíšete datum</p> <p>nebo vyplňte políčko při vytváření objednávky: "Komentář k objednávce".</p> <p>Pokud je již objednávka v procesu realizace, kontaktujte co nejdříve naše zákaznické centrum.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=26#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Bude mě kurýr před doručením kontaktovat?</h4> <div class="help-content"><p>Kurýr není povinen kontaktovat adresáta zásilky před dodávkou, proto Vám toto nejsme schopni zaručit. Ve skutečnosti je to individuální záležitost každého doručitele, ale ze zkušeností víme, že kurýr obvykle volá adresátovi před dodáním (obvykle ráno před doručením).</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=27#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Je možné změnit adresu doručení mé objednávky?</h4> <div class="help-content"><p>Ano samozřejmě, pokud balík ještě nebyl odozdaný do přepravy - v tomto případě nás prosim kontaktujte na náš email a uvedte novou adresu doručení. My to upravíme ve vaší objednávce,</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=37#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Při jaké hodnotě nákupu je doprava zdarma?</h4> <div class="help-content"><p>Všechny ceny dopravy a platby naleznete na stránce <a href="/ShippingPayment">Doprava a Platba</a>.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=41#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Jaká je doba dodání?</h4> <div class="help-content"><p>Předpokládané datum odeslání i doručení naleznete v detailu své objednávky.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=46#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Nekompletní objednávka</h4> <div class="help-content"><p>Kontaktujte nás a my prověříme situaci a vyrišime tento problém co nejrychleji.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=47#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Kdy bude objednávka doručena?</h4> <div class="help-content"><p>Předpokládané datum odeslání i doručení naleznete v detailu své objednávky.</p></div> <div class="help-link"><a href="/Contact/2/doprava?h=48#helps">více info</a></div> </div> </div> <hr /> <div class="text-center"> <p><strong>Nepomohly ti naše odpovědi?</strong></p> <p> <a href="/Contact"><img src="/Content/klient/shoesindustries/images/chat.svg" width="20" /><strong> Napište nám</strong></a><span> </span></p> </div> </div> <div class="col-12 col-md-12 col-xl-4 col-xxl-3 mt-4 mt-xl-0 mb-5"> <div><strong>Kamenná prodejna</strong></div> <div>Michalská 6, 81101 Bratislava</div> <table class="table table-bordered" style="width: 276.979187px;"> <tbody> <tr style="height: 6.333336px;"> <td style="width: 157px; height: 6.333336px;"><strong>Pondělí - Pátkek</strong></td> <td class="text-right" style="width: 98.979187px; height: 6.333336px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 17px;"> <td style="width: 157px; height: 17px;"> <div><strong>Sobota</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 17px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 11px;"> <td style="width: 157px; height: 11px;"><strong>Neděle</strong></td> <td class="text-right" style="width: 98.979187px; height: 11px;"> <div>11:00 – 18:00</div> </td> </tr> </tbody> </table> <p></p> <p><strong>E-mail:<a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></strong></p> <div>(česky, slovensky, anglicky)</div> <p></p> <div><strong>Showroom:</strong> +421 910 202 200 </div> <div>(11:00 – 18:00)</div> <div>(česky, slovensky, anglicky)</div> <div><strong></strong></div> <p></p> <div><strong>Reklamační adresy</strong></div> <div>SHOES INDUSTRIES</div> <div>Michalská 6</div> <div>Bratislava 81101</div> <div>Slovakia</div> <div></div> <p></p> <div><strong>Fakturační údaje</strong></div> <div>SHOES INDUSTRIES s.r.o.<br />Hany Ponickej 10B<br />841 06 Bratislava<br />IČO: 51023334<br />DIČ: 2120562730<br />IČ DPH (VAT): SK2120562730</div> <div></div> <p></p> <div><strong>Bankový spojení</strong></div> <div>IBAN:SK6175000000004031029015<br />SWIFT/BIC:CEKOSKBX</div> <div class="contact-gallery"> <div id="kontakt-carousel" class="carousel" data-flickity="{ "groupCells": true, "pageDots": false }"> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/1SNY01419.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/2SNY01412.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/3SNY01430.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/4SNY01432.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/5SNY01349.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/6SNY01360.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/7SNY01380.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/8SNY01387.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/_AA_8617.jpg" /></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="newsletter-container"> <div class="container h-100 "> <div class="newsletter-banner newsletter-form"> <div class="row justify-content-center align-items-md-center h-100"> <div class="col-12 col-sm-8"> <div class="row aliagn-items-center g-12"> <div class="col-12 col-md-6"> <div class="newsletter-banner__title newsletter-title"> Přihlaste se k odběru našeho newsletteru a získejte slevu <span> 250 Kč </span> na první objednávku. </div> <div class="newsletter-banner__min-price newsletter-minimum-note mt-4"> <p>Minimální hodnota objednávky: <strong>5050 Kč</strong> </p> </div> </div> <div class="col-12 col-md-6 "> <div class="d-flex flex-column newsletter-banner__content "> <div class="form-group"> <div class="d-flex border-bottom align-items-center"> <div><img src="/Content/klient/shoesindustries/Images/envelope.svg"></div> <div class="w-100"><input type="text" class="mail form-control border-0 bg-transparent" placeholder="E-mail" /></div> </div> <div class="alert d-none result mt-3 newsletter-banner__alert"></div> <button class="btn btn-primary btn-odoslat mt-3">Odeslat</button> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id = "footer" > <div class="container"> <div class="row"> <div Class="col-12 col-lg-2 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a> <div Class="mt-4"> <strong>Fakturační údaje: </strong><br>SHOES INDUSTRIES s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 51023334 <br>DIC: 2120562730 <br>IČ DPH: SK2120562730 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">Kontakt</div> <p><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></p> <p class="footer-contact-us"><img src="/Content/klient/ShoesIndustries/images/envelope.svg"> <a href="/contact">Napište nám</a></p> <p> Pondělí až pátek: <br> Online <strong>11:00 - 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