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href="/lang/init/fi">Suomi</a><a href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">Jsme v</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> </div> </div> </div> <div class="header__mobile-menu d-md-none"> <div class="container px-3"> <div class="d-flex w-100 justify-content-between"> <div class="d-flex align-items-center"> <div class="header__mobile-menu-icon d-flex flex-column align-items-center btn-toggle-canvas"> <div id="nav-icon"> <span></span> <span></span> <span></span> </div> <span>MENU</span> </div> <div class="mobile-menu-logo ms-3"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a></div> </div> </div> <div class="d-flex align-items-center"> <div class="header-mobile-control btn-toggle-search header-mobile-control-spacing"> <i class="store-icon-search-solid icon-search"></i> </div> <div class="header-mobile-control header-mobile-control-spacing"> <a href="/Account/Login?returnDivizia=base"><i class="store-icon-user"></i> </a> </div> <div class="header-mobile-control"> <a class="header-mobile-link" href="/Kosik"> <i class="store-icon-shopping-cart-solid"></i> <span class="badge">0</span> </a> </div> </div> </div> </div> </div> <div class="header__main-panel"> <div class="container"> <div class="d-flex justify-content-between align-items-center"> <div class="header__logo-col d-none d-md-block"> <div class="header__logo" id="logo"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES 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class="store-icon-shopping-cart-solid me-2"></i> <span Class="badge">0</span> </div> <div> <span class="btn-kosik-text"> Košík </span> </div> </a> </div> <div Class="dropdown"> <button id = "btn-mini-kosik" Class="btn dropdown-toggle btn-kosik hidden-xs no-caret" data-bs-toggle="dropdown" type="button"> <i Class="store-icon-angle-down-solid"></i> </button> <div Class="dropdown-menu dropdown-menu-end mini-kosik-dropdown-menu" role="menu" aria-labelledby="btn-mini-kosik"> <div id = "mini-kosik-data" ></div> </div> </div> </div> </div> </div> </div> </div> </div> <div Class="header__main-menu"> <div Class="container"> <nav id = "navigation" Class="navigation"> <div Class="nav-menus-wrapper"> <div Class="header__mobile-header d-flex mobile-controls d-md-none justify-content-between align-items-center "> <div> <div class="dropdown site-control cursor-pointer"><div class="dropdown-toggle cursor-pointer" data-bs-toggle="dropdown"><span class="show"></span><span class="lang lang-cz"></span></div><div class="dropdown-menu dropdown-menu-end"><div class="text-center fw-bold py-2 control-title">Language</div><div class="lang-control"><span>Česky</span> <a href="/lang/init/sk">Slovensky</a><a href="/lang/init/hu">Magyar</a><a href="/lang/init/de">Deutsch-DE</a><a href="/lang/init/at">Deutsch-AT</a><a href="/lang/init/gb">English-GB</a><a href="/lang/init/eu">English-EU</a><a href="/lang/init/pl">Polskie</a><a href="/lang/init/ro">Română</a><a href="/lang/init/hr">Hrvatski</a><a href="/lang/init/hr2">Hrvatski</a><a href="/lang/init/si">Slovenščina</a><a href="/lang/init/fr">Français-FR</a><a href="/lang/init/be">Français-BE</a><a href="/lang/init/it">Italiano</a><a href="/lang/init/nl">Dutch</a><a href="/lang/init/bg">български</a><a href="/lang/init/es">Español</a><a href="/lang/init/gr">Griego</a><a href="/lang/init/dk">Dansk</a><a href="/lang/init/fi">Suomi</a><a href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">Jsme v</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/new"><i class="mi mi-new"></i><span>Novinky</span></a></li><li><a class="expander" href="/Katalog/420/muzi"><i class="mi mi-male"></i><span>Muži</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/429/obuv">Obuv</a></li><li><a href="/Katalog/430/tenisky">Tenisky</a></li><li><a href="/Katalog/431/boty">Boty</a></li><li><a href="/Katalog/432/pantofle">Pantofle</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/433/obleceni">Oblečení</a></li><li><a href="/Katalog/434/tricka-a-tilka">Trička a tílka</a></li><li><a href="/Katalog/435/mikiny-a-svetry">Mikiny a svetry</a></li><li><a href="/Katalog/436/kalhoty">Kalhoty</a></li><li><a href="/Katalog/442/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/443/plavky">Plavky</a></li><li><a href="/Katalog/510/kosile">Košile</a></li><li><a href="/Katalog/522/teplaky">Tepláky</a></li><li><a href="/Katalog/531/vesty">Vesty</a></li><li><a href="/Katalog/529/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Oblíbené značky</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Katalog/420/muzi?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/420/muzi?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/420/muzi?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/420/muzi?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/420/muzi?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/420/muzi?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/420/muzi?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/420/muzi?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/420/muzi?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/420/muzi?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/420/muzi?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/420/muzi?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/420/muzi?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/420/muzi?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/420/muzi?v=230"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Chinatown Market" /></a></li><li><a href="/Katalog/420/muzi?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/420/muzi?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/420/muzi?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/421/zeny"><i class="mi mi-female"></i><span>Ženy</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/438/obuv">Obuv</a></li><li><a href="/Katalog/439/tenisky">Tenisky</a></li><li><a href="/Katalog/440/boty">Boty</a></li><li><a href="/Katalog/441/pantofle">Pantofle</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/437/obleceni">Oblečení</a></li><li><a href="/Katalog/528/teplaky">Tepláky</a></li><li><a href="/Katalog/521/kosile">Košile</a></li><li><a href="/Katalog/446/tricka-a-tilka">Trička a tílka</a></li><li><a href="/Katalog/447/mikiny-a-svetry">Mikiny a svetry</a></li><li><a href="/Katalog/448/kalhoty">Kalhoty</a></li><li><a href="/Katalog/449/bundy-a-kabaty">Bundy a kabáty</a></li><li><a href="/Katalog/530/kratasy">Kraťasy</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Oblíbené značky</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Katalog/421/zeny?v=196"><img data-src="https://shoesindustries.com/assets/1/arkk2.png" alt="ARKK Copenhagen" /></a></li><li><a href="/Katalog/421/zeny?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/421/zeny?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/421/zeny?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/421/zeny?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/421/zeny?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/421/zeny?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/421/zeny?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/421/zeny?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/421/zeny?v=213"><img data-src="https://shoesindustries.com/assets/1/vans2.png" alt="Vans" /></a></li><li><a href="/Katalog/421/zeny?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/421/zeny?v=216"><img data-src="https://shoesindustries.com/assets/1/fila2.png" alt="Fila" /></a></li><li><a href="/Katalog/421/zeny?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/421/zeny?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/421/zeny?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/421/zeny?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/421/zeny?v=225"><img data-src="https://shoesindustries.com/assets/1/champion2.png" alt="Champion" /></a></li><li><a href="/Katalog/421/zeny?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/421/zeny?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/421/zeny?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/421/zeny?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/422/doplnky"><i class="mi mi-cap"></i><span>Doplňky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Katalog/494/doplnky">Doplňky</a></li><li><a href="/Katalog/509/klobouky">Klobouky</a></li><li><a href="/Katalog/476/batohy-a-tasky">Batohy a tašky</a></li><li><a href="/Katalog/501/darkove-poukazy">Dárkové poukazy</a></li><li><a href="/Katalog/507/rukavice">Rukavice</a></li><li><a href="/Katalog/490/pece-o-boty">Péče o boty</a></li><li><a href="/Katalog/472/vicka-a-uzavery">Víčka a uzávěry</a></li><li><a href="/Katalog/477/slunecni-bryle">Sluneční brýle</a></li><li><a href="/Katalog/474/pasky">Pásky</a></li><li><a href="/Katalog/475/penezenky">Peněženky</a></li><li><a href="/Katalog/473/ponozky">Ponožky</a></li><li><a href="/Katalog/496/ledvinky">Ledvinky</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Oblíbené značky</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Katalog/422/doplnky?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/422/doplnky?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/422/doplnky?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/422/doplnky?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/422/doplnky?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/422/doplnky?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/422/doplnky?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/422/doplnky?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/422/doplnky?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/422/doplnky?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/422/doplnky?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/422/doplnky?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/422/doplnky?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/415/znacky"><i class="mi mi-star"></i><span>Značky</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/196/arkk-copenhagen">Arkk Copenhagen</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/225/champion">Champion</a></li><li><a href="/v/230/chinatown-market">Chinatown Market</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/216/fila">Fila</a></li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/251/">Komono</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/221/native-shoes">Native shoes</a></li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On Running</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Výprodej</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">Podle výše slevy</a></li></li><li><a href="/shopall?z=1">Všechny</a></li><li><a href="/shopall?z=10">Slevy od 10% 10%</a></li><li><a href="/shopall?z=30">Slevy od 30% 30%</a></li><li><a href="/shopall?z=50">Slevy od 50% 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Speciální slevy</a></li></li><li><a href="/shopall?z=321">Speciální nabídky</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Podle kategorie</a></li><li><a href="/Katalog/420/muzi?z=1">Muži</a></li><li><a href="/Katalog/421/zeny?z=1">Ženy</a></li><li><a href="/Katalog/422/doplnky?z=1">Doplňky</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Podle značky</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=238&z=1"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Market" /></a></li><li><a href="/shopall?v=220&z=1"><img data-src="https://shoesindustries.com/assets/1/timberland-invert.png" alt="Timberland" /></a></li></ul></div></div></div></div></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Nakupování</div> <a class="first" href="/ShippingPayment">Doprava a platba</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Vrácení zboží</a><a class="first" href="/Claim">Reklamace</a><a class="first" href="/contact">Kontakt</a><a class="first" href="/Tag/kariera">Kariéra</a><a class="first" href="/Tag/about-us">About Us</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content"> <div class="container"> <div class="page-header"> <h1>zákaznický servis</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row"> <div class="col-12 col-md-6 col-lg-5 col-xl-3"> <div class="contact-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class=""> <div class="in-form"> <div class="contact-title"><span class="mi mi-informations"></span><span>Centrum pomoci</span></div> <div class="help-menu"> <a class="" href="/Contact/1/objednavky#helps"><span class="mi mi-fast-delivery"></span><span>Objednavky</span></a> <a class="" href="/Contact/2/doprava#helps"><span class="mi mi-van"></span><span>Doprava</span></a> <a class="" href="/Contact/3/platby#helps"><span class="mi mi-wallet"></span><span>Platby</span></a> <a class="active" href="/Contact/4/vraceni-zbozi#helps"><span class="mi mi-delivery-box"></span><span>Vrácení zboží</span></a> <a class="" href="/Contact/5/reklamace#helps"><span class="mi mi-contract"></span><span>Reklamace</span></a> <a class="" href="/Contact/6/spolecnost#helps"><span class="mi mi-hostel"></span><span>Společnost</span></a> <a class="" href="/Contact/7/slevove-kupony#helps"><span class="mi mi mi-sales "></span><span>Slevové kupóny</span></a> </div> </div> </div> </div> <div class="col-12 col-md-6 col-lg-7 col-xl-5 col-xxl-6"> <div id="helps" class="help-list"> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Mohu zboží vyměnit?</h4> <div class="help-content"><p>Výměna zboží u nás bohužel není možná , produkt můžete vrátit do 30 dní a my Vám vrátíme peníze. Formulář pro vrácení zboží v detailu své objednávky.</p></div> <div class="help-link"><a href="/Contact/4/vraceni-zbozi?h=6#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Jaký je postup vrácení zboží?</h4> <div class="help-content"><p>Pro vrácení produktu je potřené vyplnit online formulář vrácení, který najdete v detailu Vaší objednávce.</p> <p>Po vyplnění fomulár prosíme zašlete zboží na adresu, kterou najdete v online formuláři vrácení. Vaše peníze budou vráceny na Váš účet do 14 dnů ode dne přijetí balíčku.</p> <ul class="list-group"> <li class="list-group-item">Máte právo vrátit zakoupené zboží během 14 dnů ode dne převzetí zásilky.</li> <li class="list-group-item">Nemusíte ani uvádět důvod vrácení i když budeme vděční za takovou informaci - využijeme ji při přípravě nabídky a vylepšování fungování obchodu.</li> <li class="list-group-item">Zboží musí být kompletní a v původním balení.</li> <li class="list-group-item">V případě poškození zboží, kupující odpovídá za případné snížení hodnoty zboží v souladu s obchodními podmínkami a právními předpisy</li> </ul></div> <div class="help-link"><a href="/Contact/4/vraceni-zbozi?h=7#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Kde najdu formulář pro vrácení zboží?</h4> <div class="help-content"><p>Formulář pro vrácení zboží v detailu Vaší objednávky, odkaz na detail objednávky byl zaslán spolu s e-mailem potvrzení objednávky.</p></div> <div class="help-link"><a href="/Contact/4/vraceni-zbozi?h=8#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Na jakou adresu mám zboží zaslat při vrácení?</h4> <div class="help-content"><p>Adresu pro vrácení zboží najdete ve formuláři pro vrácení zboží, odkaz na formulář se nachází v detailu objednávky.</p> <p>Pro vrácení zboží prosím nejprve vyplňte formulář pro vrácení zboží.</p> <p><strong>Naše hlavní adresa:</strong></p> <p><strong><em>MMT Slovakia s.r.o - SHOES INDUSTRIES</em></strong><em><br />Michalská 6<br />811 01 Bratislava<br />Slovensko</em></p> <p> </p> <p><strong>NOVINKA: Zboží nám víte vrátit také prostřednictvím služby Zásilkovna a to ZDARMA.</strong></p> <p>Na <strong><a href="https://www.zasilkovna.cz/pobocky">pobočce</a></strong>, která má zavedenou službu reklamační asistent. Stačí předat zabalenou zásilku spolu s <strong><a href="https://shoesindustries.com/assets/documents/1form_SK.pdf">formulářem</a></strong> pro vrácení zboží a oznámit kód: <strong>94 107 840</strong></p> <p>Obsluha pak vytiskne štítek pro vrácení a Vy se nemusíte o nic starat. Za přibližně 6 pracovních dní obdržíme zásilku zpět. Za službu <strong>nic neplatíte</strong>.</p> <p>Tento způsob vrácení zboží můžete využít i když jste si zboží neobjednali prostřednictvím služby Zásilkovna.</p></div> <div class="help-link"><a href="/Contact/4/vraceni-zbozi?h=9#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Jak mi vrátíte peníze za objednávku?</h4> <div class="help-content"><p>Peníze vrátíme vždy na účet ze kterého byla platba přijata, pokud byl balík odesílán s platbou na dobírku peníze budou vráceny na účet, ve formuláři pro vrácení je třeba vyplnit číslo vašeho bankovního účtu ve tvaru IBAN a Swift kód vaší banky.</p></div> <div class="help-link"><a href="/Contact/4/vraceni-zbozi?h=20#helps">více info</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Jak dlouho trvá zpracování vrácení?</h4> <div class="help-content"><p>Zpracování vašeho balíčku a následně vrácení peněz proběhne do 14 dnů ode dne doručení vašeho balíčku na naši adresu.</p></div> <div class="help-link"><a href="/Contact/4/vraceni-zbozi?h=21#helps">více info</a></div> </div> </div> <hr /> <div class="text-center"> <p><strong>Nepomohly ti naše odpovědi?</strong></p> <p> <a href="/Contact"><img src="/Content/klient/shoesindustries/images/chat.svg" width="20" /><strong> Napište nám</strong></a><span> </span></p> </div> </div> <div class="col-12 col-md-12 col-xl-4 col-xxl-3 mt-4 mt-xl-0 mb-5"> <div><strong>Kamenná prodejna</strong></div> <div>Michalská 6, 81101 Bratislava</div> <table class="table table-bordered" style="width: 276.979187px;"> <tbody> <tr style="height: 6.333336px;"> <td style="width: 157px; height: 6.333336px;"><strong>Pondělí - Pátkek</strong></td> <td class="text-right" style="width: 98.979187px; height: 6.333336px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 17px;"> <td style="width: 157px; height: 17px;"> <div><strong>Sobota</strong></div> </td> <td class="text-right" style="width: 98.979187px; height: 17px;"> <div>11:00 – 18:00</div> </td> </tr> <tr style="height: 11px;"> <td style="width: 157px; height: 11px;"><strong>Neděle</strong></td> <td class="text-right" style="width: 98.979187px; height: 11px;"> <div>11:00 – 18:00</div> </td> </tr> </tbody> </table> <p></p> <p><strong>E-mail:<a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></strong></p> <div>(česky, slovensky, anglicky)</div> <p></p> <div><strong>Showroom:</strong> +421 910 202 200 </div> <div>(11:00 – 18:00)</div> <div>(česky, slovensky, anglicky)</div> <div><strong></strong></div> <p></p> <div><strong>Reklamační adresy</strong></div> <div>SHOES INDUSTRIES</div> <div>Michalská 6</div> <div>Bratislava 81101</div> <div>Slovakia</div> <div></div> <p></p> <div><strong>Fakturační údaje</strong></div> <div>SHOES INDUSTRIES s.r.o.<br />Hany Ponickej 10B<br />841 06 Bratislava<br />IČO: 51023334<br />DIČ: 2120562730<br />IČ DPH (VAT): SK2120562730</div> <div></div> <p></p> <div><strong>Bankový spojení</strong></div> <div>IBAN:SK6175000000004031029015<br />SWIFT/BIC:CEKOSKBX</div> <div class="contact-gallery"> <div id="kontakt-carousel" class="carousel" data-flickity="{ "groupCells": true, "pageDots": false }"> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/1SNY01419.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/2SNY01412.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/3SNY01430.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/4SNY01432.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/5SNY01349.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/6SNY01360.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/7SNY01380.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/8SNY01387.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/_AA_8617.jpg" /></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="newsletter-container"> <div class="container h-100 "> <div class="newsletter-banner newsletter-form"> <div class="row justify-content-center align-items-md-center h-100"> <div class="col-12 col-sm-8"> <div class="row aliagn-items-center g-12"> <div class="col-12 col-md-6"> <div class="newsletter-banner__title newsletter-title"> Přihlaste se k odběru našeho newsletteru a získejte slevu <span> 250 Kč </span> na první objednávku. </div> <div class="newsletter-banner__min-price newsletter-minimum-note mt-4"> <p>Minimální hodnota objednávky: <strong>5050 Kč</strong> </p> </div> </div> <div class="col-12 col-md-6 "> <div class="d-flex flex-column newsletter-banner__content "> <div class="form-group"> <div class="d-flex border-bottom align-items-center"> <div><img src="/Content/klient/shoesindustries/Images/envelope.svg"></div> <div class="w-100"><input type="text" class="mail form-control border-0 bg-transparent" placeholder="E-mail" /></div> </div> <div class="alert d-none result mt-3 newsletter-banner__alert"></div> <button class="btn btn-primary btn-odoslat mt-3">Odeslat</button> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id = "footer" > <div class="container"> <div class="row"> <div Class="col-12 col-lg-2 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a> <div Class="mt-4"> <strong>Fakturační údaje: </strong><br>SHOES INDUSTRIES s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 51023334 <br>DIC: 2120562730 <br>IČ DPH: SK2120562730 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">Kontakt</div> <p><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></p> <p class="footer-contact-us"><img src="/Content/klient/ShoesIndustries/images/envelope.svg"> <a href="/contact">Napište nám</a></p> <p> Pondělí až pátek: <br> Online <strong>11:00 - 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